Units
Unit 01: Business Communication in the Information AgeChapters 1→Unit 02: The Writing Process in the Digital EraChapters 2, 3 & 4→Unit 03: Workplace CommunicationChapters 5, 6, 7 & 8→Unit 04: Business Reports and Proposals—Best PracticesChapters 9 & 10→Unit 05: Professionalism, Teamwork, Meetings, and Speaking SkillsChapters 11 & 12→Unit 06: Employment CommunicationChapters 13 & 14→