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Leading & Managing Holistically >Part 2 >Chapter 03 >Organizational Environment

[Solution] Organizational Environment

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Author: Sarah Bennett

To be successful, organizations must be aligned with their internal and external environments.

The Internal and External Environments

It is useful for managers to think of the organization as having two environments that affect how the organization operates and the results it achieves:

  • External environment: Everything outside the organization that might impact it
  • Internal environment: The conditions and forces inside the organization

Each of these environments has multiple dimensions, which are of varying importance to different organizations.

The Organization and Its Environments

Organizations exist within a complex web of relationships with stakeholders, market forces, regulatory frameworks, and internal dynamics. Understanding these relationships is crucial for effective management.

Select the words that best complete the sentence.

Customers, suppliers, and competitors are part of an organization's  .

View Explanation

Customers, suppliers, and competitors are outside the organization, so they are part of the external environment.

Select the correct response to the following question.

A manager should understand which of the following about the organizational environment?

  • The external environment is usually more important than the internal environment to the success of the organization.
  • The internal environment is usually more important than the external environment to the success of the organization.
  • Different aspects of the internal and external environments are more or less important for different organizations.

View Explanation

Managers should understand that depending on what industry they work in, and even the organization they work for, different elements of the internal and external environments may be more or less important to decision making.

Both the internal and external environments are important to any organization, and neither is more important than the other.

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