[Solution] The Scope of Management
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Author: Sarah Bennett
Managerial Work
Managerial work is performed in formal and informal organizations of many types, but the manager role is recognizable no matter what the goals of the organization. Managers need to use a variety of skills to perform their jobs, and they generally learn these skills through some combination of education and experience.
Management: Art or Science?
Good management involves both "art" and "science."
- The science of management involves using objective data in a rational and systematic way. The manager relies heavily on technical, diagnostic, and decision-making skills.
- The art of management involves using experience, intuition, and personal insights. The manager relies heavily on conceptual, communication, interpersonal, and time management skills.
Managers may approach decisions more scientifically when problems are routine and straightforward, but may lean more on their instincts and experience when different options seem equally attractive and the best path forward is not clear. Most decisions benefit from a mix of approaches.
Select the correct response(s) to the following question.
Which of the following are examples of information used in the science of management? Check all that apply.
- Numbers on an income statement
- Conversations with customers
- Experience interacting with product users
- Data on sales
View Explanation
The science of management involves using objective data, such as sales figures and income statements.
Experience and personal insights inform the art of management.
Complete the following sentences by filling in the blank with the correct term.
A manager gains experience by to learn new skills.
View Explanation
Transferring to a new department is a way to develop by gaining experience.
Being a manager at a large retailer, such as Target or Walmart, is an example of working for a .
View Explanation
Large retail corporations are examples of profit-seeking organizations. Managers in for-profit organizations sometimes prepare for their careers by earning degrees or certificates in business, management, entrepreneurship, or a similar field.
