[Solution] Part 1: Planning and Decision Making
Created at:
Author: Sarah Bennett
Although it is impossible to predict the future with certainty, making good decisions and developing sound plans and strategies increases the chance of success.
Mission, Goals, and Plans
Managers reference the organization's environment when making plans.
The Planning Hierarchy
- The first step in planning is to define the mission, which states the organization's purpose, premises, values, and directions.
- Next, the manager determines the strategic goals. These give rise to the strategic plans to achieve those goals.
- The strategic goals and plans determine the tactical goals. Together with the strategic plans, the tactical goals are inputs to the tactical plans.
- Tactical goals and plans in turn determine the operational goals. Then together with the tactical plans, the operational goals become inputs to the operational plans.
Select the terms that best complete the following sentences.
The goals that are directly based on the strategic goals and plans are the .
View Explanation
The strategic goals and plans are a direct input to the tactical goals. Below the tactical level is the operational level. The mission expresses the organization's overall purpose and direction and is used as the basis for strategic goals.
Select the terms that best complete the following sentences.
Tactical plans are directly based on the .
View Explanation
Tactical plans flow from the organization's strategic plans and tactical goals. The mission is a direct input to strategic goals and plans. Operational goals and plans flow from the tactical level.
