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Leading & Managing Holistically >Part 5 >Chapter 16 >Leadership

[Solution] Leadership

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Author: Sarah Bennett

Both managers and leaders influence the behavior of others in the organization. Leadership is necessary to create change, and management is necessary to achieve orderly results.

Leadership as Process and Property

  • Process: Using noncoercive influence to shape goals and motivate behavior
  • Property: Characteristics attributed to those perceived as leaders

The set of characteristics attributed to people whom others see as leaders is known as .

View Explanation

Leadership is both a process that people do and a property that some people have. This is the definition of leadership as a property.

A leader can be described in terms of what they do (process) or who they are (property). This is the definition of a leader in terms of a process.

Match each organizational function with the job role:

Planning and budgeting -

Establishing direction -

View Explanation

Leaders are responsible for producing change, sometimes radical change, in the organization's outputs or work processes. To accomplish such change, leaders carry out the function of establishing direction.

Managers are responsible for imposing predictability and order on the work of the organization. Through managers, the organization consistently produces the results that stakeholders expect. To accomplish these results, managers carry out the function of planning and budgeting.

The kind of power that comes from being able to provide things of value to others is .

Power based on having information or skills that others lack is .

View Explanation

Reward power means the ability to reward other people. A manager or leader can choose to reward people —through tangible or intangible means— to motivate them to perform certain behaviors. If people do not value someone's intangible rewards, such as praise, then that person is not a leader.

Managers and leaders almost always have expert power, which arises from their distinct knowledge and skills, which others have not attained to the same degree.

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