[Solution] Operations Systems
Created at:
Author: Emily Carter
Operations managers face challenges and opportunities related to acquiring and using resources, making decisions about product-service mix, capacity, and facilities.
Key Operations Decisions
- Product-service mix: Quantity and types of offerings
- Capacity: Production capability and volume
- Facilities: Location and layout design
The quantity and types of products and/or services the organization offers is its .
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When determining product-service mix, managers also make decisions about quality, cost, and design of each offering.
A manager who decides where a facility will be is determining its .
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Location is an important aspect of facilities management, as it can have significant impact on efficiency.
What is a key decision operations managers need to make regarding product-service mix?
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Beyond deciding what types of products/services to offer, managers consider the quality, cost, and design of each product or service.
When is a process layout the best choice for a facility?
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In process layout, different types of work are done at different stations. Products may start at different workstations, progress through different steps, and end at different workstations.
