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Business Communications >Unit 02 >Chapter 03 >Mastering Four Helpful Writing Techniques

Mastering Four Helpful Writing Techniques

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Author: Ryan Smith

You can improve your message by using mechanical emphasis, parallelism, voice, and well-placed descriptions.

One way to achieve emphasis is through mechanical devices.

Complete the following sentence.

Selecting a large, small, or contrasting  draws the reader's interest.

View Explanation

You can add emphasis to an idea in your message by using mechanical devices such as underlining, italicizing, boldface type, and font changes. These visual cues help draw the reader's attention to particular words or phrases that you feel are more important than others. Tabulation, or vertically listing items using bullets or numbering, can also be used to visually outline an idea or instructions that would be cumbersome to list in a sentence.

You can also improve your messages through stylistic emphasis in sentence structure and word choice. Which of these stylistic devices can be used to achieve emphasis? Check all that apply.

  • Label descriptive modifiers.
  • Position important ideas first or last in a sentence.
  • Use complex sentence patterns.
  • Use vivid words.
  • Use general terms.

View Explanation

To achieve emphasis, use vivid words so readers can picture your ideas, label the main idea to help readers follow your message, place important ideas at the beginning or end of a sentence to make them noticeable, and place important ideas in simple sentences to highlight them.

In some cases, it is necessary to de-emphasize an idea, such as bad news. Does the following selection emphasize or de-emphasize the bad news?

Congratulations! We would like to offer you the summer internship position.

  • Emphasize
  • De-emphasize

View Explanation

This selection emphasizes the main idea by placing it in an independent clause or simple sentence.

When you compose messages, you may use the active or passive voice to convey meaning. Most business messages use the active voice. Which of these are instances when you would use the passive voice in a business message? Check all that apply.

  • To emphasize the recipient not the action
  • To emphasize the sender not the receiver
  • To emphasize negative news
  • To conceal the doer of an action

View Explanation

The passive voice is useful to (a) emphasize an action rather than a person, (b) de-emphasize negative news, and (c) conceal the doer of an action.

Does the following sentence use the active or passive voice?

Dr. Rudolfo presented the Lifetime Achievement Award to Christina Balian.

  • Passive
  • Active

View Explanation

In active voice, the subject is the doer of the action. In passive voice, the subject is acted upon.

The subject of this sentence is Dr. Rudolfo.

Parallel sentences are balanced and easy for readers to understand. Choose which sentence has the better parallel structure.

  • Although the presentation was extremely long, it outlined the research, analyzed the data, and provided clear recommendations that will be useful to the feature.
  • Although the presentation was extremely long, it outlined the research, analyzed the data, and provides clear recommendations that will be useful in the future.

View Explanation

Parallel structure means that all of the items in the series take the same grammatical form.

Outlined the research, analyzed the data, and provided clear recommendations all have the same structure.

Choose the best revision to the following sentence.

Leonie saw the recommendations flipping through the report.

  • Flipping through the report, Leonie saw the recommendations.
  • Leonie saw the recommendations, flipping through the report.

View Explanation

The sentence contains a dangling modifier that might confuse a reader. Because recommendations can't flip through reports, the correct choice is Flipping through the report, Leonie saw the recommendations. Modifiers should be close to the words they describe or limit. To detect and remedy dangling modifiers, try this trick: Ask the question Who? or What? after the introductory phrase. The words immediately following should tell the reader who or what is performing the action.

Effective business writers use various techniques to improve their messages. How could the following selection be improved?

The last time the board met, members discussed sending Fui to Tokyo for training on HumanPoint software, but she isn't working with HumanPoint any longer because we decided to use Point I software rather than HumanPoint, and she will no longer need to attend this training.

The problem in this ineffective selection is:

  • Sentence length/comprehension rate.
  • A dangling/misplaced modifier.
  • Passive voice.

View Explanation

Strive for sentences of 20 words or fewer to improve readability. Also, avoid stringing clauses together by using and, but, or however. This sentence is not an example of passive voice, nor does it contain a dangling or misplaced modifier.

Writers should use words carefully and construct sentences skillfully to emphasize main ideas and de-emphasize minor ideas. Choose the best response.

Which of these uses vivid words and phrases?

  • Please make a copy of the report for everyone at our next meeting.
  • Please make 12 copies of the report on paper with letterhead. We'll use them in next week's staff meeting when I announce our exciting new corporate merger.

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