Learn It: Concept Check Quiz 8-4
Created at:
Author: Ryan Smith
Introduction: Take this quiz to get a quick check on your understanding of chapter concepts.
Which of the following is another term for employee turnover within an industry?
- Churn
- Retention
- Loss
Which of the following is true about the indirect strategy in downward-flowing persuasive messages?
- It is designed to manipulate employees.
- It is effective only when supported by accurate, honest evidence.
- It is most effective for messages sharing information about procedures or equipment.
Persuasive messages exchanged among coworkers are considered .
