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Business Communications >Unit 04 >Chapter 09 >Writing Reports in the Digital Age

Writing Reports in the Digital Age

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Author: Ryan Smith

Focused reports help managers  before recommending solutions.

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Focused reports help managers analyze the challenges they face before recommending solutions. While a report might be about social media, this is not true for all reports. Data collection, either using primary or secondary data, should have been collected before the report was written.

Routine operations, compliance with regulations, and company policies and procedures are all types of  .

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These types of informational reports all require you to collect and organize facts, but they do not require you to analyze these facts for the reader.

Indirect strategy reports  .

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When readers might be hostile toward the report's findings or when readers need to be educated or must be persuaded, use an indirect strategy, and close with conclusions and recommendations.

Like other business messages, reports can range from informal to formal depending on their purpose, audience, and setting. Which of the following contributes to an informal writing style? Check all that apply.

  • Familiar words
  • Absence of humor
  • Passive-voice verbs
  • Use of contractions

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An informal writing style uses first-person pronouns (I, we, me), contractions, and emphasizes active voice verbs (I conducted the study.). It also uses shorter sentences, familiar words and conversational language. Formal writing uses a third-person voice, does not use contractions, and uses a passive-voice with professional, respectful language. There is also an absence of humor and editorializing.

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