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Business Communications >Unit 04 >Chapter 09 >Analyzing the Problem, Defining the Purpose, and Collecting Data

Analyzing the Problem, Defining the Purpose, and Collecting Data

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Author: Ryan Smith

Business reports require planning. Before you begin writing a report, you should define the project and gather data.

After writing a problem statement for your report, the next step is to  .

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Before you begin writing a business report, you should make sure that you understand the problem. This includes coming up with a problem statement identifying the purpose of your report and a statement of purpose that defines the scope and provides a standard to keep the project on target. You should not begin gathering data, outlining, or formatting the report until you have first identified the purpose, scope, and audience because misidentifying these elements might require you to rewrite the report completely.

What are the typical sources for gathering factual data for informal reports? Check all that apply.

  • Electronic resources
  • Workplace gossip
  • Surveys and questionnaires
  • Observation

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Research is an important step in report writing. Typical sources for informal reports include company records, observation, surveys, questionnaires, interviews, printed material, and electronic resources.

Which types of electronic resources can be used to gather data for informal reports?

  • iPhones and other smart phones
  • Personal e-mail messages
  • Blogs, discussion boards, and electronic databases

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Electronic resources are useful sources of data. For informal reports, you will find the most usable data in a variety of online resources.

If you were looking for data on a client, which research tool might be most effective?

  • Printed material
  • Observation
  • Surveys
  • Digital resources

View Explanation

An extensive source of current and historical information is available from digital resources, including corporate data. Print sources, including books, newspapers, and periodicals, may not have up-to-date information on a client. Observations are used to collect specific information by watching what takes place. It would be difficult to do this with a client. A survey will provide feedback, but again, it might be difficult to get the client to fill it out.

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