[Solution] Attitudes and Behavior in the Organization
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Author: Emily Carter
People's attitudes play a key role in their behavior, from minor incidents at work to larger issues of overall motivation and career planning. It is important for managers to understand their own attitudes and the origins of these attitudes, as well as to understand the attitudes of their colleagues, subordinates, and leaders.
Attitudes
Attitudes are complexes of beliefs and feelings that people have about ideas, situations, or other people.
- The affective component reflects feelings and emotions
- The cognitive component reflects knowledge as conditioned by perceptions
- The intentional component reflects expected behavior
Select the terms that best complete the following sentences.
The component of a person's attitude that reflects their knowledge or perception of a situation is the component.
Your coworker is usually in a good mood and expresses an optimistic viewpoint. Your coworker has high .
The human resource department seeks to increase employees' attachment to the organization. What is the HR department trying to improve?
- Organizational engagement
- Employee conscientiousness
- Organizational commitment
- Employee agreeableness
View Explanation
An employee's organizational commitment is the degree of attachment to and identification with the organization that the employee feels.
Organizational engagement is the degree to which an employee not only seeks to stay with the organization but also actively looks for ways to contribute. Conscientiousness and agreeableness are individual personality traits.