[Solution] Step 1: Four Important Characteristics of Groups

Types of Groups

• Functional: Formal departments
• Task: Temporary project teams
• Informal: Employee-initiated groups

Groups formed by employees outside organizational structure are  .

View Explanation

Informal groups form through employee initiative and can be powerful sources of cohesion and communication.

Group Development Stages

Match each activity with its stage:

Meeting team members -

Expressing disagreements - 

Developing unity -

Executing roles -

View Explanation

Groups progress through forming (introductions), storming (conflicts), norming (unity), and performing (execution).