[Solution] Step 2: Four Important Characteristics of Groups

Behavioral Norms

Standards of behavior that groups expect from members are called  .

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Norms are behavioral standards groups accept and enforce. Conformity depends on group pressure, stimulus ambiguity, individual traits, and situational factors.

Group Cohesiveness Factors

Which factors increase cohesiveness? Check all that apply:

• Outsiders' positive opinion
• High interpersonal attraction 
• Intergroup competition
• Intragroup competition
• Goal disagreement

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Cohesiveness increases through: intergroup competition, interpersonal attraction, positive outside opinions, goal agreement, and frequent interaction.