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Leading & Managing Holistically >Part 5 >Chapter 18 >Interpersonal and Intergroup Conflict

[Solution] Interpersonal and Intergroup Conflict

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Author: Emily Carter

Conflict and Its Causes

The result of too little conflict in the organization may be  .

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While conflict is often seen as negative, some constructive disagreement helps generate new ideas and better decisions. Without it, conventional thinking goes unchallenged.

Match each cause with its type of conflict:

Competition with other organizations

Difficulty coordinating across departments

Excessive competitiveness

View Explanation

- Organization vs environment: External competition - Intergroup: Coordination difficulties between departments - Interpersonal: Individual competitive behavior

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