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Business Communications >Unit 02 >Chapter 02 >Learn It: Concept Check Quiz 2-1

Learn It: Concept Check Quiz 2-1

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Author: Ryan Smith

Introduction:Take this quiz to get a quick check on your understanding of chapter concepts.

Translating a message into meaning requires  by the receiver.

View Explanation

Only when the receiver understands the meaning intended by the sender—that is, successfully decoding the message—does communication take place.

To craft successful messages, senders need to do which of these? Check all that apply.

  • Engage outside readers for feedback
  • Know the purpose of their message
  • Anticipate the expected reader or listener response
  • Compose the message on multiple platforms

View Explanation

When senders know their purpose and anticipate the expected response, they are better able to shape successful messages.

By asking questions such as Is there anything you don’t understand?, senders can improve message  .

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