Learn It: Concept Check Quiz 5-1
Created at:
Author: Ryan Smith
Introduction: Take this quiz to get a quick check on your understanding of chapter concepts.
Which of the following is a recommended strategy for managing your e-mail inbox so it doesn't hinder your workplace productivity?
- Check your e-mail at set times, such as first thing in the morning and again at 2 p.m.
- Keep your audio alerts turned on so that you know when you've received a new message
- Read and respond to all messages immediately
View Explanation
Checking your e-mail at set times, such as first thing in the morning and again at 2 p.m., can ensure that managing your inbox doesn't take up most of your workday.
Which of the following characteristics do workplace e-mails and memos have in common? Check all that apply.
- Nonsensitive information
- The main idea in the closing
- A clear but concise subject line
- Action information in the opening
- Careful organization for clarity and readability
View Explanation
Both e-mails and memos carry nonsensitive information that may lead out with the main idea, include a clear but concise subject line, and require careful organization to enhance readability.
Including only the parts of an incoming message to which you are responding is known as .
View Explanation
Down-editing, a useful skill in responding to e-mail messages, involves including only the parts of an incoming message to which you are responding.
