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Business Communications >Unit 03 >Chapter 05 >Learn It: Concept Check Quiz 5-5

Learn It: Concept Check Quiz 5-5

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Author: Ryan Smith

Introduction: Take this quiz to get a quick check on your understanding of chapter concepts.

Inviting employee or customer input through social networks and blogs is known as .

View Explanation

Soliciting feedback from customers and/or employees via social media platforms is known as crowdsourcing.

Which of the following is recommended for workplace users of social media to minimize individual risk? Check all that apply.

  • Use only social media platforms that are considered private
  • Avoid sharing sensitive or confidential information
  • Unfriend or block colleagues whose content you do not approve of
  • Separate work and personal data

View Explanation

To minimize individual risk when using social media at work, avoid sharing sensitive or confidential information and separate work and personal data. It is important to remember that no form of social media is considered truly private.

Since appeals to emotion and personal belief are often more influential than objective facts in shaping public opinion, we are said to be living in a(n)  era.

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