[Solution] Communication and Management
Created at:
Author: Emily Carter
Communication is integral to the manager's job, including leading, motivating people, and facilitating group interactions. Effective communication is a complicated skill that people can develop throughout their lives.
The Communication Process
Communication is the process of transmitting information from one person to another. Effective communication occurs when the receiver understands the message as intended.
When transmitted information is understood in the way the sender intended, has taken place.
View Explanation
Communication is effective when the message interpreted by the receiver is the same as the message the sender intended to relate.
Which steps occur before the message is sent? Check all that apply:
- The sender determines the information to send
- The information is encoded
- A channel for conveying the information is chosen
- The information is decoded
View Explanation
The first three steps occur before sending: 1) Determining information, 2) Encoding through chosen words/methods, 3) Selecting transmission channel. Decoding happens after the message is received.
