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Leading & Managing Holistically >Part 5 >Chapter 17 >Step 2: Forms of Communication in Organizations

[Solution] Step 2: Forms of Communication in Organizations

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Author: Emily Carter

Organizational Communication

Communication flows both vertically and horizontally through organizations. Vertical communication occurs between levels, while horizontal communication happens across departments at the same level.

Which statement is true of vertical communication?

View Explanation

Vertical communication includes both downward (manager to subordinate) and upward (subordinate to manager) communication. Organizations benefit most when vertical communication operates in both directions.

Which are potential disadvantages of digital communication? Check all that apply:

  • Difficulty establishing close working relationships
  • Limited information access for remote employees
  • Policy transgressions due to perceived lack of rules
  • Difficulty exchanging information across time zones
View Explanation

Digital communication can create challenges in relationship building and information access. Some may ignore workplace rules online. However, it actually facilitates communication across time zones through asynchronous methods.

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