[Solution] Managing the Communication Process
Created at:
Author: Emily Carter
Managers should work to minimize barriers to effective communication and enhance communication wherever possible.
Communication Barriers
- Individual Barriers: Conflicting signals, lack of credibility, poor listening
- Organizational Barriers: Semantics, status differences, information overload
Which are organizational barriers to communication? Check all that apply:
- Employees at different levels are reluctant to communicate
- Employees share a common language
- Employees receive manageable information
- Different groups have different perceptions
- Terms have different meanings to different groups
View Explanation
Organizational barriers arise from departmental differences, hierarchy, varying job types, and geographic separation. These can create communication challenges through different perspectives, language barriers, and status-based reluctance.
How can managers communicate effectively within the organization?
View Explanation
Managers should choose appropriate channels for different messages. For example, performance feedback works best face-to-face with written follow-up for documentation.
