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Leading & Managing Holistically >Part 6 >Chapter 19 >Structural Control

[Solution] Structural Control

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Author: Emily Carter

Organization design greatly influences control systems. Structural control exists on a continuum between bureaucratic and decentralized control approaches.

Bureaucratic vs Decentralized Control

  • Bureaucratic control: Formal and mechanistic structural arrangements following the bureaucratic model
  • Decentralized control: Informal and organic structural arrangements with employee participation

An organization design characterized by informal and organic structural arrangements is consistent with .

View Explanation

Decentralized control foregoes formal control mechanisms and instead relies on employee participation in and commitment to control.

Which are characteristics of the bureaucratic approach to control? Check all that apply:

  • Informal participation in decision making
  • A reliance on a rigid hierarchy
  • Emphasis on individual performance
  • Flat organization structure
  • Emphasis on meeting minimum acceptable levels
  • Concern for employee compliance with rules
View Explanation

Bureaucratic control features: enforcing compliance, strict rules, tall rigid hierarchy, minimum performance standards, individual performance focus, and limited formal employee participation.

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