[Solution] Managing Effective Control
Created at:
Author: Emily Carter
To execute control effectively, managers should understand characteristics of working control systems and be prepared for common barriers like organizational resistance.
Five Characteristics of Effective Control
- Integration with planning: Determine control measures when setting goals
- Flexibility: Easily adaptable as implementation details change
- Accuracy: Information should be unbiased and correctly captured
- Timeliness: Provide information when managers need it
- Objectivity: Specific and unambiguous information
Why might information a manager uses for control be inaccurate?
View Explanation
Information may be inaccurate because subordinates consciously or unconsciously bias reports in their favor, or because business systems don't capture or report data correctly.
Which are common reasons employees resist control? Check all that apply:
- They feel overcontrolled
- They do not want to be held accountable
- They dislike helping to design the system
- They believe the control is misguided
View Explanation
Employees resist when they feel control is overbearing, intrusive, or directed at wrong measures. They may also resist to avoid accountability. Including employees in system design actually increases participation.
