Communicating Nonverbally
Created at:
Author: Ryan Smith
Complete the following sentence with the most appropriate choices.
In American culture, we tend to people who look directly at us, and sustained eye contact indicates .
View Explanation
In North American culture, pulling away from a speaker indicates mistrust, fear, or anxiety. Leaning toward a speaker connotes interest and attention. Facial expressions, gestures, and posture can be almost as revealing as a person's eye contact. Involuntary facial expressions can add or detract from a message as much as gestures can.
In North American culture, what does leaning toward a speaker suggest? Check all that apply.
- Attention
- Fear
- Interest
- Distrust
- Anxiety
View Explanation
In North American culture, pulling away from a speaker indicates mistrust, fear, or anxiety. Leaning toward a speaker connotes interest and attention. Facial expressions, gestures, and posture can be almost as revealing as a person's eye contact. Involuntary facial expressions can add or detract from a message as much as gestures can.
Complete the following sentence with the most appropriate choices.
How we use time in North America reveals insights into our . Additionally, the way we structure space and territory can provide information on our .
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Time orientation reveals attitudes and personalities. For example, if your boss spends a significant amount of time listening to your ideas, he or she most likely finds them interesting. How we structure the space around us influences how we interact and reveals much about our objectives in a given situation.
Complete the following sentence with the most appropriate choices.
Sloppy email messages and inappropriate dress .
View Explanation
A sloppy email message undermines your professional credibility and signals to the receiver that he or she is unimportant because you didn't take care in the preparation of the message. You can build professional credibility by taking the time to prepare well-organized, professional messages and by being well groomed. A professional appearance signals to coworkers, superiors, and clients that you are well prepared and that you take your work seriously.
Mr. Youngher arrives at his interview for a community relations internship with Bethlehem Electric in Chicago five minutes late and in a rumpled suit. When he is introduced to the chief marketing officer, Mr. Youngher moves in close as they shake hands and winks. The executive takes a step back.
Read the following scenario and answer the question.
What advice or tips would you give Mr. Youngher as he prepares for other interviews?
- He should learn to appreciate the power of appearance and improve his decoding skills to be a better reader of others' reactions.
- He should associate with people from diverse cultures to learn about the various customs he'll encounter in the workplace.
- He should cancel his appointments and clear his schedule when preparing for interviews, so he's not late.
View Explanation
In order to be a more successful communicator, Mr. Youngher should learn to appreciate the power of appearance and improve his decoding skills to be a better reader of others' reactions.
