Concept Check Quiz 1-5
Created at:
Author: Ryan Smith
Introduction: Take this quiz to get a quick check on your understanding of chapter concepts.
Which of these scenarios would suggest that you operate with some degree of ethnocentrism?
- As your team expands, you look beyond superficial labels to discover your multicultural co-workers' unique qualities.
- When visiting another country for business, you become frustrated because meetings typically begin later than scheduled.
- As the holidays approach, you make a point to express interest in a co-worker's cultural traditions.
View Explanation
Ethnocentrism causes us to judge others by our own values; others' lack of punctuality might seem frustrating or even “wrong,” when in fact they are operating according to their own learned cultural values.
Which of these strategies can help you reduce misunderstanding when writing to a multicultural audience? Check all that apply.
- Using short sentences and paragraphs
- Avoiding slang, jargon, and abbreviations
- Disregarding titles and rank so that all people feel included
- Avoiding relative pronouns (such as that, which, who)
- Spell out the month when writing dates
View Explanation
Using short sentences and paragraphs; avoiding slang, jargon, and abbreviations; and spelling out the month when writing dates can all help you reduce misunderstanding when writing to multicultural audiences. Additionally, observe titles and rank of recipients and include relative pronouns such as that, which, who for clarity in introducing clauses.
Diversity makes an organization innovative and creative, while sameness fosters an absence of critical thinking called .
View Explanation
Sameness, or a lack of diversity, fosters an absence of critical thinking called groupthink, which can be detrimental within an organization.
