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Business Communications >Unit 05 >Chapter 11 >Part 2 - Learn It: Concept Check Quiz 11-1

[Solution] Part 2 - Learn It: Concept Check Quiz 11-1

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Author: Emily Carter

Introduction: Take this quiz to get a quick check on your understanding of chapter concepts related to professional skills and workplace conduct.

Which of the following terms are also known as soft skills? Check all that apply.

  • Technical knowledge
  • Social skills
  • Emotional intelligence
  • Software proficiency

View Explanation

Other terms for soft skills include social skills and emotional intelligence.

An attitude that prioritizes showing others consideration, courtesy, and respect is known as which of the following?

  • Workplace behavior
  • Business etiquette
  • Emotional intelligence

View Explanation

Business etiquette is an attitude, a desire to show others consideration, courtesy, and respect.

Following a code of moral values and being incorruptible refers to  .

View Explanation

Integrity means following a code of values and being incorruptible.

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