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Business Communications >Unit 05 >Chapter 11 >Learn It: Concept Check Quiz 11-4

[Solution] Learn It: Concept Check Quiz 11-4

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Author: Ryan Smith

Introduction: Take this quiz to get a quick check on your understanding of chapter concepts about effective workplace teams.

To be effective, team conflict must be  .

View Explanation

Discussion of team conflict should be task oriented, centering on the strengths and weaknesses of the various positions and ideas rather than on individual personalities.

Which of the following are common characteristics of effective workplace teams? Check all that apply.

  • Avoidance of conflict
  • Ten or fewer members
  • Internal competition
  • Diverse representation

View Explanation

Effective teams are commonly comprised of ten or fewer members representing diversity in ethnicity, gender, experience, race, and/or social background.

According to the chapter, which of the following is the first step in developing an effective team?

  • Developing specific procedures
  • Establishing a clear purpose
  • Selecting a single leader

View Explanation

An effective team begins with a collective purpose.

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