Part 2 -- Learn It: Concept Check Quiz 6-1
Created at:
Author: Ryan Smith
Introduction: Take this quiz to get a quick check on your understanding of chapter concepts.
Memos are still commonly used as a form of communication.
Which of the following types of messages make up the majority of workplace communication?
- Persuasive and sales
- Neutral and positive
- Sensitive and confidential
Which of the following situations is likely to involve a business letter? Check all that apply.
- You wish to convey formality and sensitivity.
- You communicate with the receiver regularly.
- You aim to be persuasive.
- You want to provide context for a longer attachment.
